We can help you improve your customers' experience with user research & design for any platform including web, mobile, software, and products.
Our goal is to design solutions that not only meet your needs, but the needs of your customers as well.
We stand behind our work and want to partner with you to do great things. We'll work with you every step of the way, from the initial plan to well after hand-off.
Our Services & Specialties
User Research
We provide customized research programs to help you discover your customers' characteristics, motivations, preferences, needs, and contexts of use including:
- Surveys
- Contextual Interviews
- Task Analysis
- Diary Studies
- Retail Experience Studies
- International User Research
Interaction Design
Our user-centered design process focuses on understanding user needs upfront and obtaining feedback throughout the design process. Our deliverables include:
- High Level Architecture Maps
- Screen Flow Diagrams
- Wireframe Prototypes
- User Scenarios
- Objects & Actions Analysis
- Task Flow Diagrams
Usability Testing
We uncover usability issues in concepts, prototypes, and finished products. Our in-house and portable usability labs get you the results you need when and where you need them. Our services include:
- Prototype Testing
- Baseline Experience Testing
- Card Sort Studies
- Out-of-Box Experience Testing
- Remote Usability Testing
- Eye Tracking Studies
Visual Design
We offer visual design services which transform your ideas into something creatively crafted and more tangible on a visual level.
- Visual design audits
- Visual design comps
- Information visualizations
- Design style guides
- Visual design templates
- Design prototypes
UI Prototyping
We develop both rough click-through demos and highly functional prototypes for use with usability testing systems or evaluating interaction elements.
- Click-through demos
- Wireframe prototypes
- Paper prototypes
- Design prototypes
- Functional prototypes
Training & Speaking
We provide world-class training programs to help your business better understand the best practices of user experience design.
- Full-day on-site workshops
- Half-day on-site workshops
- On-site consulting & training sessions
- Remote consulting & training sessions
- Lectures & conferences
- Mentorship